RSTN has spent the past 14 years helping organizations establish centralized processing operations around the world. RSTN offers a rare combination of technology expertise, an intimate understanding of the business processes involved, and a wealth of real-world international centralization experience. In the United States, RSTN helped a large equipment breakdown insurance company centralize all quotation prep work and “bind” activities from ten branches around the country to a national processing center outside of Philadelphia.
In India, RSTN helped a giant life insurance company move data entry and underwriting activities from hundreds of branches across the country to a single processing center in Mumbai. In Asia, RSTN helped a large bank centralize all trade finance letter of credit backend processing in Tokyo, Taipei, Hong Kong and Seoul to a brand new processing center built in the Philippines. In Taiwan, RSTN helped a large life insurance company centralized branch processing activities in 23 locations into 4 regional processing hubs. These are just a few of our many successful centralization and operational relocation projects.